top of page
As a doodalist turned ceramicist turned photographer, I love capturing the communities around me. Driven to explore new cultures, this excitement brought me to Vietnam, where I lived teaching English!
It was during that experience that I learned the processes of human-centered design and pursued deepening my understanding of design at Parsons School of Design in an MFA program.
Since earning my MFA, I have worked in corporate banking, non-profits, a large tech company, and a global design agency. Across all these spaces, my mission as a designer has remained the same: to center communities by designing with them, not just for them
Senior Design Researcher
IDEO
Being a Design Researcher at IDEO I was constantly learning and growing in my craft. Having access to multiple projects with diverse design needs has allowed me to see how design research methodologies and practices can be applied in any industry.
My day-to-day consisted of active listening, collaborating, and learning from teammates, co-workers, and clients. My role is to lead and focus my team on where, how, and why research can help guide us to a solution for the design question we are trying to solve.
August 2021 - November 2023
UX/UI Design Instructor
March 2022 - September 2022
COLUMBIA UNIVERSITY
I taught 22 adults looking to transition into the design/tech industry. This experience resulted in over 280 hours of remote teaching on the topics of human-centered design, product strategy, interaction design, and coding.
UX Design Researcher
SAMSUNG NEXT
At Samsung Next I was fully immersed in their innovation team, as a Design Researcher. This space allowed me to stretch my creative thinking and imagine how various products could exist across the vast ecosystem of Samsung devices. This experience introduced me the true beauty of collaboration and what can be created from it.
While there I conducted generative and evaluative user research studies to discover target audiences. Independently planned, executed moderated studies and usability testing. Analyzed quantitative and qualitative data to uncover user needs for improving the experience.
September 2019 - August 2021
Digital Designer
CENTER FOR NYC AFFAIRS
I was a Digital, Print, and Web Designer for the Center for New York City Affairs working on print design, promotional design, and website management.
The Center of New York City Affairs is an applied policy research institute that drives innovation in social policy. The Center provides analysis and solutions. They focus on how public policy impacts low-income communities, and they strive for a more just and equitable city.
October 2017 - September 2019
Product Designer
NYU TISCH
I worked with NYU’s Interactive Telecommunications Program (ITP) to conduct user research and redesign a community-based Machine Learning web Platform called, ml5js.
Acting as both UX researcher and UX designer on the project, I was able to translate our data and key insights into comprehensive design concepts.
January 2019 - June 2019
Product Design Fellow
VERIZON
In partnership with NYC Media Lab, Verizon, and Yahoo Sports, my partner and I built a new start-up in the sports arena. We conducted user research and customer discovery in order to create both a business model and prove market validation.
June 2018 - August 2018
As a Lead Experience Researcher at JPMC I am responsible for building the tools and leading the processes and methods used for growing empathy around our customer's needs
I help enable product teams to prioritize and build the right solutions today, and to gain the insight to delight our customers with new products they’ll love in the future.
I partner closely with product partners to identify areas that would benefit from more foundational research and initiatives while also empowering them to utilize the power of co-design practices to design alongside their customers.
Lead Experience Researcher
JP Morgan Chase & Co.
February 2024 - Current
bottom of page